Corporate Social Responsibility Report 2019
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Safety in the workplace

GRI:
  • [403-2] Hazard identification, risk assessment, and incident investigation Hazard identification, risk assessment, and incident investigation

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Other guidelines:

We create a safe and friendly working environment for our employees. We run health programs for our employees and activities related to the prevention of occupational health issues. We follow health and safety procedures and internal policies in this area.

Our initiatives in 2019:

  • We developed a new risk assessment process for all employees. The documentation was approved by a physician specializing in occupational medicine and a trade union representative. We developed e-learning courses for employees in the area of occupational risk assessment.
  • We conducted e-learning training to familiarize employees with the risk assessment documentation for 8,472 employees.
  • We updated all health and safety procedures.
  • We trained 52 employees in first aid.
  • We carried out occupational health and safety audits in all branches and business support centre locations where Santander Bank Polska employees work.
  • We trained our OHS employees in first aid by enrolling them in the Certified First Aid training.
  • An OHS Coordinator was appointed to review the operation, cleaning and maintenance of air-conditioning and ventilation systems, including the chemicals used. The checks carried out in the Business Support Centre buildings did not reveal any irregularities.
  • In 2019, the accident severity index fell by 8.34 compared to the previous year which measures the average number of days lost per victim of a work-related accident.

Our health promotion activities included:

  • 252

    Dermatoscopic examinations in mobile buses, in four locations of the Business Support Centre  (Warsaw, Poznań, Wrocław and Lublin). In total, 252 employees were examined.

  • 331

    Mammography examinations in mobile buses, in three Business Support Centre locations (Warsaw, Wrocław and Poznań). In total, 331 employees were examined.

For more information  about our health promotion programmes go to HERE

Our plans for 2020:
  • Digitalisation of occupational health and safety processes.
  • Implementation of an electronic application form for reimbursement of the cost of corrective glasses.
  • Adaptation of the procedures in force, definition of the principles of operation and preparation of appropriate instructions in relation to the emergence of the epidemiological risk of SARS-CoV-2
GRI:
  • [403-2] Rodzaj i wskaźnik urazów związanych z pracą Rodzaj i wskaźnik urazów związanych z pracą

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Accidents at work in 2019 by employee gender

Accidents at work in 2019 by employee gender
2018 2019
Female 41 47
Male 8 9

Work accidents (incidents) in 2019 by gender

Number of employees at the end of 2019 11,118
Work accidents (incidents) in 2019 by gender
Total number of work-related accidents (incidents) – women 47
Total number of work-related accidents (incidents) – men 9
Number of fatal work-related accidents (incidents) – women 0
Number of fatal work-related accidents (incidents) – men 0
Number of major work-related accidents (incidents) – women 0
Number of major work-related accidents (incidents) – men 0
Number of minor work-related accidents (incidents) – women 47
Number of minor work-related accidents (incidents) – men 9
Total number of persons injured in accidents 56
Accident incidence rate (IR, calculated as the total number of persons injured in accidents/employment × 1,000) – total 5.04
Accident incidence rate (IR, calculated as the total number of persons injured in accidents/employment × 1,000)  – women 6.04
Accident incidence rate (IR, calculated as the total number of persons injured in accidents/employment × 1,000) – men 2.7
Total number of lost days due to work accidents (LDR, calculated as the total number of lost days to the planned number of employees’ hours of work in the reporting period  x 200,000) –  total 1,617
Total number of lost days due to work accidents (LDR, calculated as the total number of lost days to the planned number of employees’ hours of work in the reporting period  x 200,000) – women 1,539
Total number of lost days due to work accidents (LDR, calculated as the total number of lost days to the planned number of employees’ hours of work in the reporting period  x 200,000) –  men 78
Accident severity rate (calculated as a total number of lost days due to an accidents/number of accidents) – total 28.88
Accident severity rate (calculated as a total number of lost days due to an accidents/number of accidents) – women 32.74
Accident severity rate (calculated as a total number of lost days due to an accidents/number of accidents) – men 8.67
Absence rate (AR, calculated as total number of days of absence from work / number of days of work in a year * 200,000) – total 25
Absence rate (AR, calculated as total number of days of absence from work / number of days of work in a year * 200,000) – women 29
Absence rate (AR, calculated as total number of days of absence from work / number of days of work in a year * 200,000) – men 15

 

Source: Register of accidents at work, Employment report as of 31 December2019.